Meet the Team

Dr Diana Ferati

Dentist DDs (Malmö University, Sweden)
GDC No. 81739
Diana qualified as a Doctor Dental Surgeon (DDS) in University of Malmö, Sweden in 2002. After qualifying, Diana spent one year in a general dental practice in Stockholm before she decided to move to UK.
Diana enjoys all aspects of dentistry and has great passion in preventive dentistry, restorative dentistry including implant restoration, dental whitening as well as facial aesthetics such as wrinkle relaxant treatment and dermal fillers.

Diana is always been keen on continuing professional development and regularly attends courses to improve the clinical skills.

She is caring, friendly, professional and dedicated person, who would be always looking to provide the best service and level of care for her patients in a compassionate way.

In her spare time she enjoys spending time with her family and friends and enjoys good food and travelling.

Dr Rob Cope

Dentist BDS (Birmingham Dental Hospital)
GDC No. 68088

Rob qualified from Birmingham Dental Hospital in 1992. He then worked as an associate in Bromsgrove carrying out routine dentistry and Oral Surgery under General Anaesthetic. He also worked in a local Oral Surgery department under local and general anaesthetic. He then owned a Practice in Coventry for around 20 years until 2018 and since 2010 had been combining this with providing an implant service to other practices. In 2018 he decided to concentrate on implant work, and sold the practice. He now works in a round 18 practices placing and restoring implants from simple to complex cases. He also has successfully completed an implant dentistry and advanced restorative dentistry course, as well as attending regularly courses and conferences to keep up to date with new developments within the implant field.

Emma Vitiello

Registered Dental Hygienist (London)
GDC No. 114551
Emma qualified in 2007 from Eastman Dental Hospital in London as a Dental Hygienist. Before this, Emma worked for many years as a dental nurse and this is where she discovered her love for dentistry.

Emma is a caring professional who enjoys working with nervous patients, putting them at ease so they can achieve their perfect smile and gain confidence.
Emma enjoys treating different dental hygiene cases all from simple scale and a polishes and gum inflammation( gingivitis) to advanced gum disease (periodontitis) and is happy to accept patients who self-refer to our practice for hygiene appointments and is available on pre-bookable appointments.

In her spare time Emma loves to be with her family and friend, she enjoys the theatre and loves to travel. Emma has got twin girls that keep her very busy when she is away from work.

Helen Osborne

Registered Dental Nurse, GDC No: 125929

Helen started working at Floss Dental Care when it initially opened in 2004 and has over 30 years’ experience in the dental profession.

Helen’s duties are mainly on the reception/office however, she continues updating her skills in dental nursing as she is occasionally required to assist in the surgery to cover holidays and sickness.

She is the Oral Health Educator and our First aider in our dental practice.

Helen has always been interested in her job, as no two days are the same for her. She enjoys dealing with people and tries to create a calm, positive and relaxed environment to help put patients at their ease.

Dealing with patients gives Helen great job satisfaction, which she finds very rewarding.

Kerry Gathercole

Registered Dental Nurse, GDC No: 119897

Kerry joined Floss Dental Care in 2005 and has over 30 years experience in dental nursing and includes experience in a hospital environment as well as in a general dental practice.

Kerry enjoys all aspects of dentistry, has a caring nature, is calming and ensures positive patient care.

She enjoys spending time with her family and friends and personal passions include fitness and spending time in the great outdoors on coastal walks.

Jenni Harris

Registered Dental Care Professional
GDC No. 114481

Jenni qualified as a dental nurse in 1979 at the London Hospital Dental Institute, Whitechapel and in 2007 passed her dental radiology exam. After qualifying she worked on the Children’s department at the hospital, eventually promoted to Senior Nurse. She then worked in a busy North London NHS practice for 2 years before starting a family. After a break from nursing while her children grew up, she returned to the profession in 2002 joining Rob at his Coventry Practice and becoming the manager as well as co-ordinating his implant business. She passed the NEBDN exam in implant dentistry in 2020. Jenni now works with Rob as his treatment coordinator and is chairside with him when treating patients at the various Practices they work with.